The Best Marketing Story

From 70 Cold Calls a Day to $33M in Client Revenue

Best Marketing was founded in 2019 by Jim Ng with no clients, no team, and no office. Just a phone, a laptop, and 70 cold calls a day. Today, we are an AI-first team of 9 specialists serving over 146 clients across 43+ industries, with more than $33 million in client revenue generated. This is the story of how we got here, and why the values we started with still drive everything we do.

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$33M+

Client Revenue Generated

146+

Clients Served

43+

Industries Covered

Team Members

Jim's Story

How Did Best Marketing Start?

In 2019, Jim Ng started Best Marketing from his bedroom in Singapore. He had no clients, no team, and no reputation. What he did have was a belief that marketing agencies should be judged by one thing only: whether they make their clients money.

That belief came from observing the industry up close. Jim watched businesses around him spend tens of thousands on agencies that produced beautiful reports filled with impressions, clicks, and followers, but no actual revenue. Businesses were frustrated, confused, and often locked into contracts they could not escape.

Jim started making 70 cold calls a day. Most people said no. Some said yes. Those first few clients got his complete attention, and they got results. Word spread. Referrals came in. The business grew.

Within two years, Best Marketing had outgrown a home office. The team expanded from one to five, then to ten, peaked at fourteen, and is now a leaner, AI-first nine. The client list grew from a handful to over 146 across 43 industries. The revenue generated for clients crossed $33 million.

But the principle stayed the same: every campaign must be traceable to leads and revenue. If it does not make the client money, it does not matter how good the dashboard looks.

The Numbers

Best Marketing by the Numbers

Founded in 2019. Co-Founders: Jim Ng + Catheryn Wong. Team Size: 9 AI-first specialists. Clients Served: 146+. Industries Covered: 43+. Client Revenue Generated: $33M+. Google Rating: 4.8/5 (58 reviews). Keywords Ranked on Page 1: 2,000+.

2019

Founded

Jim Ng starts Best Marketing with nothing but a phone and 70 cold calls a day. First client signs within 3 weeks.

2020

$1M Client Revenue Milestone

First million in tracked client revenue within 12 months. Expanded from solo operation to a team of 4.

2021

Google Partner Certification

Earned Google Partner status. Scaled operations and grew team to 8 specialists.

2022

$10M Client Revenue Milestone

Crossed $10M in cumulative client revenue. Became IMDA pre-approved PSG vendor. Serving 80+ active clients across 30+ industries.

2023

100+ Clients Served

Surpassed 100 clients. Launched 90-day SEO guarantee, the only agency in Singapore to offer it. Team expanded to 12.

2024

$33M+ Client Revenue

146+ businesses served across 43+ industries. Team peaked at 14 full-time specialists. 4.8/5 from 58 verified Google reviews.

2026

Lean and AI-augmented

Restructured to a core of 7+ AI-augmented specialists, outproducing the old 14-person headcount. Every workflow now runs AI-first across SEO, paid media, content, design, and client success. Same revenue throughput, half the org chart. The mission has not changed.

Our Team

Who Works at Best Marketing?

Best Marketing is a team of 9 AI-first specialists who work remotely across South East Asia, in countries like Singapore, Malaysia, Indonesia and the Philippines. Our team includes SEO strategists, Google Ads specialists, social media managers, content writers, web designers, developers, and dedicated client success leads, all augmented by Claude pipelines that handle the menial work.

Jim Ng

Founder & General Manager

James Yap

Digital Marketing Strategist

Mark Baulo

Content Specialist

Rachelle Chong

Head of Design

Chin Yee Lau

Designer

Xavier Fok

AI Marketing Senior Operator

Frydda Mae

Designer

JA Padilla

Account Manager

Catheryn Wong

Co-Founder

Full-Time Specialists

Every team member works directly on client accounts. No offshore outsourcing. No contract workers who juggle 20 clients.

Years Avg. Experience

Our senior strategists have been in the trenches for nearly a decade. They have seen what works and what wastes money across 43+ industries.

100%

Dedicated Team

Your work is done by people who understand the Singapore market, Singapore consumers, and Singapore business culture.

A Note From Our Founder

Why I Started Best Marketing

I started Best Marketing in 2019 from my bedroom, making 70 cold calls a day. I had no clients, no team, and no reputation. What I did have was a belief that marketing should be judged by one thing only: did it make the client money?

That belief came from watching businesses around me waste tens of thousands on agencies that delivered beautiful reports but empty pipelines. I thought there had to be a better way. So I built one.

Today, we are a team of 9, AI-indexed and Claude-augmented, serving over 146 clients across 43 industries. We have generated more than $33 million in revenue for our clients, and we have been featured on CNA, MoneyFM, and Yahoo Finance. But what I am most proud of is something simpler: our clients trust us, and they stay with us.

If you are looking for an agency that cares about your results as much as you do, I would like to speak with you. No hard sell, just an honest conversation about what is possible.

:- Jim Ng, Founder and General Manager, Best Marketing

Our Values

What Values Drive Best Marketing?

Every client works directly with senior team members who understand their industry and their goals. You will never be passed off to a junior account manager reading from a script.

Jim Ng

Founder & CEO

Started with 70 cold calls a day and a conviction that Singapore SMEs deserved better than vanity metrics. Jim built Best Marketing on a simple principle: if it does not make clients money, do not do it. Simple. That principle has generated $33M+ in client revenue across 43 industries. He still personally reviews strategy for every new client. We do not hide behind vanity metrics. We never have.

SEO Team

1 Specialist

2,000+ keywords on page 1. A 90-day guarantee that no other agency in Singapore will match. Lives and breathes Google's algorithm. Multi-hatted by design, with Claude pipelines handling the menial pull-and-collate so the human stays on judgement, prioritisation, and the strategy that actually compounds.

SEM & Paid Media Specialists

2 Specialists

Google-certified and battle-tested across six-figure ad budgets. They optimise for profit, not clicks, and consistently deliver 3-5x ROAS across Google Ads, Meta, and TikTok. Daily bid optimisation and creative variation are Claude-assisted; the specialists own account architecture and spend decisions.

Content & Social Team

1 Specialist

Owns the editorial and social calendar behind 4.6 million social reach and hundreds of articles ranking on page 1. First drafts, repurposing, and platform-specific reformatting run through Claude pipelines so the human writes for craft and brand voice, not for volume.

Web Design Team

3 Specialists

They do not build pretty websites. They build revenue machines. Fast-loading, mobile-optimised, conversion-engineered sites that turn visitors into customers. Layout iteration and asset production are accelerated with AI tooling so the designers spend their time on the brief, the brand call, and the conversion logic.

Client Success Team

3 Specialists

These are the people who make sure nothing falls through the cracks. Proactive communication, monthly strategy reviews, and real-time dashboards you can check anytime. Reporting, status pulls, and meeting prep are Claude-automated so they spend their time on you, not on Google Sheets. Your success is literally their KPI.

How We Multiply A 9-Person Team

AI-First by Default. Claude Runs the Menial Work. Our Team Strategises.

A 9-person team is a feature, not a constraint. We rebuilt Best Marketing around AI: every specialist hands the repetitive, low-judgement work to Claude pipelines and spends their day on the parts that actually move client revenue: strategy, prioritisation, and relationships.

AI-First by Default

Audits, keyword pulls, SERP scrapes, content briefs, schema generation, internal linking maps, ad copy variations. The workflows most agencies still do by hand are Claude pipelines for us. We rebuilt the agency around that.

Claude on the Menial

Status reports, GSC pulls, content first drafts, social repurposing, monthly client decks, meeting prep. If a task is repeatable and judgement-light, Claude runs it. The specialist reviews and ships. No one on our team is paid to copy-paste.

Humans on Strategy

Our team does not waste hours on spreadsheets and template docs. They spend their day on what compounds: campaign architecture, prioritisation calls, client conversations, and the judgement Google and Meta actually reward.

Now You Know Who We Are. Let Us Show You What We Can Do For You.

Book a free growth audit. We will audit your digital presence, show you where the revenue is hiding, and hand you a plan to go get it. Whether you work with us or not, you will walk away smarter.

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Frequently Asked Questions

Common Questions About Best Marketing

No. We are a team of 9 full-time specialists, AI-indexed and Claude-augmented, including SEO strategists, ad specialists, content writers, designers, and developers. While Jim Ng and Catheryn Wong founded the company and lead the strategy, every client has a dedicated team working on their account.

Our primary focus is Singapore, but we have worked with businesses in other markets. Contact us to discuss your needs.

We are a registered Singapore company, a certified Google Partner, and we have been featured on CNA, MoneyFM, Yahoo Finance, and other established media outlets. Our 58 Google reviews are from verified clients. We are happy to provide references.

Jim is actively involved in strategy and client relationships. He reviews key accounts, leads major growth audits, and ensures every client receives the quality of service Best Marketing is known for.